People and Operations Specialist

  • Business
  • Vancouver, Canada

People and Operations Specialist

Job description

TrustFlight is at the forefront of digitising the aviation industry with the creation of intelligent workflow applications that automate operating and maintenance processes, enabling our customers to focus on the data and insights that matter. TrustFlight is based in the United Kingdom, Vancouver Canada, and has subsidiaries in the USA. The business has been doubling every year and today has more than 150 employees.


Not only are we disrupting the sector, we are creating a great place to work that gives our people the freedom to to create, innovate and influence how we do this. We continue to build an amazing group of people who are all here to make our products, services and culture the most envied in the industry.

We are looking for a really talented individual whose primary responsibility will be to support our leaders in hiring great people and helping to build the culture in our Vancouver working space.

Are you motivated to make a difference to the business and our customers? Are you interested in being an inspiration to colleagues, customers and partners of a transformational aviation software business? Are you passionate about people and doing the right thing? Is it your aim in life to be an outstanding contributor to a high performing team and great working culture?
If you answered “Yes” to these questions then you MUST read on…


Summary of the role:


We are looking for someone who:

  • Can provide leadership and guidance to our hiring teams to source and secure top talent

  • Will be able to support the CEO in managing employee on-boarding, off-boarding as well as ad hoc HR activity

  • Understands and enjoys the principles of marketing and communicating about TrustFlight; not only as a brand, but as a great place to work

  • Is comfortable being a point of liaison with external stakeholders, ensuring all commercial contracts are in place and are properly stored

  • Responsible for ensuring company records are up to date

  • Can create clear, strong and engaging communications that may be shared internally and externally

  • Is great at general office management

Job requirements

About Us

Our values are innovation, integrity, responsibility and excellence. We demonstrate this to our customers and each other by:


  • inspiring each other. We all strive to be the best we can be
  • being purposeful. Our work is to improve safety, which has a direct impact on every person that flies
  • being curious. As thought leaders and agents of change to deliver the highest standards of performance
  • thriving. We are always seeking to learn and improve enabling us to be at the forefront of what we do

We are looking for like-minded team members to come and join us. You'll be passionate about your subject, obsessed with delivering great quality work and itching to join a team that shares the same motivators every day.

Our values and behaviours guides us a business


Our ambition is to work together to create the most talented team that celebrates inclusivity, diversity and equality in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All candidates will receive consideration for this role without regard for gender, gender identity, race, national origin, colour, religion, disability or age. Our inclusive culture empowers all of us to inspire, enlighten and thrive.


The Responsibilities of the Role

This is a great opportunity for a people and process oriented business operator to support the CEO in the day to day management of the North American business, developing the talent and working environment to help continue to build a high-performing, committed team.

We are building something big together, and as we scale up we like to roll our sleeves up, whilst at the same time, nurturing your individual goals and ambitions.

We would love to hear from you if you have any of the following skills and qualifications for this role; we certainly don’t expect you to be able to tick everything off this list and there will be plenty of opportunity to demonstrate your experiences if you want to talk to us more about this job.
Ultimately it is your mindset, understanding of our business purpose and aptitude to learn and adapt that will really make you stand out, so don't be put off from applying if you think you have what it takes!

You will definitely need the following to qualify:


- Analytical nature and attention to detail
- Process oriented and a proven track record of implementing fit for purpose business operations or project management processes
- Aptitude in decision making and problem solving
- Ambitious, high impact all-rounder with an entrepreneurial ‘get things done’ attitude
- Ability to communicate effectively with people at all levels in an organisation

It would be the icing on the cake for us if you also have some of the following:

- A degree &/or good level of experience in HR and people practices
- Experience of recruitment: sourcing, sifting CV’s, initial screening and helping hiring managers to coordinate the interview process
- Experience of marketing
- Experience of having managed external suppliers
- Understanding of or an interest in technology and aviation

The role is initially for a fixed term contract for 12 months.


Job Location
We work in an agile and flexible environment and we like to advocate you working in the most appropriate way for you, the purpose of this role does include office management and your ability to be flexible to attend the office when required will be essential.

Benefits
We offer a generous holiday allowance that increases the longer you are here.

It is important to us that we all work in an environment that is supportive of health and wellbeing; healthcare cover for all our people covers your health, dental and ophthalmic requirements to support you physically and mentally.

Our generous company contribution to your pension is greater than the local requirements and over time you can plan effectively for your future with our matching contribution scheme.

We place huge importance on the contribution and experience you bring to the team, the salary will be based on the value you will bring to the role.

How to apply

Tell us about yourself in a cover letter; outlining what you will bring to the role and how you can contribute to creating best in class tools and services throughout the aviation industry. Please also include your CV/Resume.

We are waiting to hear from you!

You must have the right to work in Canada